Frequently Asked Questions
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What is your return policy?
We offer hassle-free returns within 15 days of purchase. If you’re not satisfied with your product, simply contact our support team, and we’ll guide you through the return process. Please ensure the item is in its original condition and packaging.
How long does shipping take?
Standard shipping usually takes 3-10 business days, depending on your location. We also offer expedited shipping options at checkout for faster delivery. All orders include free shipping!
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order’s progress on our website or through the shipping provider’s website.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location and will be calculated at checkout. Please note that international orders may be subject to customs fees and import taxes.
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), and other digital wallets. All transactions are processed securely to protect your information.
How do I apply a discount code?
To apply a discount code, enter the code at checkout in the "Discount Code" field and click "Apply." The discount will be reflected in your order total. If you have any issues, please contact our customer support for assistance.
Can I change or cancel my order after it's been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. If you need to change or cancel your order, please contact us as soon as possible. We can make changes if the order hasn't been processed yet.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. Provide details and photos of the issue, and we will assist you with a replacement or refund.
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